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Introduction
These Terms and Conditions ("Terms") govern your use of AC8 Casino ("We", "Us" or "Our") online services, including our website, mobile applications, and any other software or technology we provide (collectively referred to as the "Services"). By using Our Services, you agree to be bound by these Terms.
Purpose of the Terms
The purpose of these Terms is to outline the rules and regulations governing your use of Our Services. These Terms are designed to protect both You and Us, and to ensure a safe and enjoyable experience for all users.
Acceptance of Terms
By registering an account with AC8 Casino or using Our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use Our Services.
Age and Legal Restrictions
You must be at least 18 years old (or the age of majority in your jurisdiction) to use Our Services. By using Our Services, you represent that you are of legal age and have the capacity to enter into binding contracts.
Account Registration
Eligibility
To register an account with AC8 Casino, you must provide accurate and complete information about yourself. You must also agree to these Terms and comply with all applicable laws and regulations.
KYC and Verification Requirements
We reserve the right to request additional information or documentation from you in order to verify your identity. You must cooperate with our verification process and provide any requested documents promptly.
Responsibility for Account Security
You are responsible for maintaining the security of your account, including choosing a strong password and keeping it confidential. If you suspect that someone has accessed your account without authorization, please contact us immediately.
Deposits and Withdrawals
Accepted Payment Methods
We accept various payment methods, including credit cards, debit cards, e-wallets, and bank transfers. For a full list of accepted payment methods, please visit our website or consult with our support team.
Minimum and Maximum Limits
You can deposit/withdraw funds using the following limits:
Please note that these limits may be subject to change, and we reserve the right to adjust them at any time.
Processing Times and Fees
We strive to process deposits and withdrawals as quickly as possible. However, processing times may vary depending on your payment method and our internal procedures. We do not charge any fees for deposits or withdrawals, but you may be charged by your bank or payment provider.
Anti-Money Laundering Policy
We take anti-money laundering (AML) very seriously and reserve the right to request additional information or documentation from you in order to comply with AML regulations.
Bonuses and Promotions
How Bonuses Are Credited
Bonuses are credited to your account automatically, subject to our bonus terms and conditions. For a full list of bonuses and promotions, please visit our website or consult with our support team.
Wagering Requirements
You must wager the bonus amount a certain number of times before you can withdraw any winnings from the bonus. For a full list of wagering requirements, please visit our website or consult with our support team.
Expiry and Abuse Clauses
Bonuses are valid for a limited time only and may not be used in conjunction with other promotions or bonuses. We reserve the right to cancel or modify any promotion or bonus at any time without notice.
Gameplay and Fairness
RNG Usage
We use Random Number Generators (RNGs) to ensure that all games are fair and random. Our RNGs are regularly tested and certified by independent auditors to ensure fairness and randomness.
Game Malfunctions
If a game malfunctions or freezes, please contact our support team immediately. We will investigate the issue promptly and take corrective action as necessary.
Limits on Play and Responsible Gaming Tools
We encourage responsible gaming practices and reserve the right to limit your play or restrict access to certain features if we suspect that you are experiencing problems related to gaming.
Responsible Gambling
Self-Exclusion Options
You can self-exclude from Our Services for a minimum period of 30 days. Please contact our support team to request self-exclusion.
Deposit, Wager, and Session Limits
We offer various responsible gaming tools to help you manage your gaming experience. You can set deposit limits, wager limits, or session limits using our website or mobile application.
Help and Support Links
If you need assistance with responsible gaming or have concerns about your gaming habits, please contact our support team or visit one of the following websites:
Prohibited Activities
Bonus Abuse
We take bonus abuse very seriously and reserve the right to cancel any bonuses or promotions if we suspect that you are engaging in bonus abuse.
Fraud, Collusion, or Manipulation
You must not use Our Services for fraudulent, collusive, or manipulative activities. We reserve the right to investigate any suspected cases of fraud, collusion, or manipulation and take corrective action as necessary.
Use of Bots or Automated Systems
You must not use bots or automated systems to play games on Our Services. We reserve the right to detect and prevent bot or automated system usage.
Account Suspension and Closure
Voluntary Account Closure
You can close your account with us at any time by contacting our support team. Please note that closing your account will result in the cancellation of any bonuses, promotions, or winnings associated with that account.
Breach of Terms
We reserve the right to suspend or close your account if we suspect that you have breached these Terms or engaged in prohibited activities.
Inactivity and Dormant Accounts
If your account is inactive for a period of 12 months, we may charge an administrative fee to cover our costs. If you do not respond to our notifications within 30 days, we reserve the right to close your account permanently.
Privacy and Data Protection
Information Collected
We collect various information about you when you use Our Services, including your name, email address, password, payment details, and gaming activity data. We may also share your personal data with our partners or service providers in order to provide Our Services.
Use and Storage of Personal Data
We will use and store your personal data in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR). For more information about how we use and protect your personal data, please visit our website or consult with our support team.
Limitation of Liability
Losses
We are not responsible for any losses or damages resulting from Your use of Our Services. By using Our Services, you acknowledge that You assume all risks associated with gaming and release us from any liability.
System Errors
We strive to provide a safe and reliable gaming experience but cannot guarantee against system errors or technical failures. In the event of a system error or technical failure, we reserve the right to suspend or cancel any games or transactions affected.
Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the content or functionality of these sites and cannot guarantee their safety or security.
Amendments and Updates
Right to Modify the Terms
We reserve the right to modify these Terms at any time without notice. Please check our website regularly for updates to these Terms.
Notification of Changes
If we make significant changes to these Terms, we will notify you through email or on our website. It is Your responsibility to review and comply with any updated terms and conditions.
