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Privacy Policy

Purpose of the Privacy Policy

This policy explains how we collect, use, store, and protect your personal information when you use our services. We want to be transparent about what data we collect and why, so that you can make informed choices about how you interact with us.

Scope of Application

This privacy policy applies to all users of our online casino platform (the "Platform" or "Services"). By using the Platform, you agree to the terms and conditions outlined in this policy. This includes all personal data we collect, store, and process when you use our Services.

Consent Clause

By accessing the Platform and our Services, you consent to the practices described in this Privacy Policy. We will continue to update this policy as necessary to reflect any changes in how we handle your data.

Data We Collect

We collect various types of data from you, including:

  • Personal Information: name, email address, date of birth, address, etc.
  • Account Info: username, password, payment details, etc.
  • Technical Data: device information, IP address, browser type, cookies, etc.
  • Usage Data: site activity, login logs, game interactions, etc.

How We Use Your Data

We use your data in the following ways:

  • Creating and managing accounts;
  • Processing deposits and withdrawals;
  • Providing customer support;
  • Bonus eligibility and responsible gambling monitoring;
  • Improving the site and personalizing the user experience;
  • Fulfilling legal and regulatory obligations;

Cookies and Tracking

Cookies are small text files stored on your device when you visit our Platform. We use them to:

  • Essential cookies: for security, login, and session management;
  • Analytics cookies: to understand how users interact with the Platform;
  • Marketing cookies: to display targeted ads and promotions.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may impact your ability to use the Platform.

Legal Basis for Processing

We rely on several legal grounds for processing your data, including:

  • Contractual necessity: to provide our Services and fulfill contractual obligations;
  • Legal obligations: to comply with laws and regulations applicable to us and you as a user;
  • Ligitimate interests: to improve the Platform, personalize your experience, and prevent fraud;
  • User consent: when we request explicit permission to process certain data.

Data Sharing and Disclosure

We may share personal data with third parties in order to provide our Services or comply with legal obligations. This includes payment processors, gaming providers, and other trusted partners. However, we do not sell your personal data. We will disclose data when required by law, as part of a government request, or to prevent fraud.

Data Storage and Retention

We store your data securely on our servers, which are protected by industry-standard security measures. Personal data is retained for as long as necessary to fulfill the purposes described in this policy, or until you ask us to delete it.

Security Measures

We take security seriously and implement various measures to protect your data, including:

  • SSL encryption;
  • Access controls; authentication processes; and monitoring for unauthorized access.

Your Rights

You have several rights under data protection laws, including:

  • Access, update, or delete your data;
  • Withdraw consent or object to processing;
  • Contact us to exercise these rights.

Please note that we may request additional information from you in order to verify your identity and process your requests.

International Data Transfers

We may transfer personal data outside the EEA, but only with safeguards in place, such as:

  • Standard Contractual Clauses;
  • Data protection agreements with third-party providers.

If you have concerns about international data transfers, please contact us.

Third-Party Services

External links or services have their own privacy policies. We are not responsible for external content and recommend reviewing these policies separately.

Policy Updates

We may update this policy from time to time. If we make significant changes, we will notify you through email. By continuing to use the Platform and our Services, you acknowledge acceptance of any updated terms.